FAQs

How does TTS sizing run?

All items are unisex, which means they are comfortable and flattering for both men and women! We recommend ordering your normal size for a regular fit. But you can also order a size up for an oversized fit. Find more detailed size charts on our products here

 

What is your return policy?

We accept items back for store credit only. Read the full TTS return policy here. 

 

What is your turnaround time?

All TTS orders are custom printed at our fulfillment centers after an order is placed. It is then shipped via USPS. The total turnaround time is between 7-10 business days. From time to time, USPS may experience shipping delays which are out of our control. Find more details about shipping here

 

Who do I contact about order questions?

Please email hello@tidyteeshop.com and a member of our customer service team will respond within 48 hours on business days.

 

What are the care instructions for TTS tees?

For the best results, follow these instructions below:

  • Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners.
  • Tumble dry low, or hang-dry for longest life.
  • Cool iron inside-out if necessary. Do not iron decoration.
  • Do not dry clean.

 

Can I order a personalized TTS item?

At this time, we are not accepting any personalized orders or custom requests and we are not able to change the wording on any of the products. We always accept new ideas for phrases though! Please email me your fun ideas at dani@tidyupwithdani.com with the subject line TTS IDEAS.

 

My order says it has shipped but tracking has not updated, what now?

We create your shipping label the day your package ships. If tracking has not updated, USPS has missed a scan along the way. It should not delay the delivery of your item(s). However, USPS is experiencing extreme delays.

 

Do you work with brand reps, social media influencers, or do collaborations?

Yes, we do! Please email us at hello@tidyteeshop.com to inquire about current collaboration opportunities.